Pop Pop Studio Collaborative Digital Platform

Our general service definition, covering the co-produced approach behind every custom-built site we deliver.

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Service overview

Key use cases

  • Co-creating digital solutions with young people, parent carers, and professionals.
  • Embedding within organisations to understand real vision and user needs.
  • Migrating content from paper or digital records into a unified platform.
  • Linking data across sites using APIs for seamless integration.
  • Ensuring accessibility with WCAG 2.2 compliance for all users.
  • Providing full support and training to ensure long-term success.

Target users

  • Local authorities (councils, SEND teams).
  • NHS and healthcare providers.
  • Schools and educational institutions.
  • Community organisations and charities.
  • Young people, parent carers, and professionals involved in SEND support.

Key features

  • Deeply embedded collaboration. Works within your organisation to understand real vision.
  • Prototyping. Ensures clarity and alignment on outcomes before development.
  • Localised, co-created design. Developed with young people and parent carers.
  • Built with Drupal and LocalGov Drupal. Ensures speed, security, and scalability.
  • WCAG 2.2 accessibility. Guaranteed compliance for inclusive access.
  • Full support and training. Ongoing assistance to ensure platform success.
  • Content migration. Seamless transition from paper or digital records.
  • API data linking. Connects data across multiple sites for unified access.

Key benefits

  • Reflects user needs. Co-designed platform ensures inclusivity and relevance.
  • Understands your users. Co-production guarantees real insight into user needs.
  • Data integration. APIs link data across sites for streamlined access.
  • Builds trust. Young people, parent carers, and professionals believe in the project.
  • Long-term support. We won't abandon you after launch, ongoing partnership included.
  • SEND expertise. Understanding SEND digital needs is core to our approach.

Technical specifications

Aspect Description
Hosting and infrastructure Cloud-based, compliant with UK Government Cloud Security Principles.
Integration capabilities APIs link data across sites; integrate with local authority OFSTED systems.
Accessibility WCAG 2.2 AA compliant, screen-reader compatible, adjustable text and contrast.
Security GDPR-compliant, role-based access control, encryption, and regular security audits.
Platform Built with Drupal and LocalGov Drupal for speed, security, and scalability.

Compliance and standards

  • Legislative compliance. UK GDPR, Data Protection Act 2018, Equality Act 2010.
  • Standards met. WCAG 2.2 AA, G-Cloud 15, Cyber Essentials.

Service management

  • Onboarding. 2 to 3 months, including scoping, co-production, and training.
  • Ongoing support. Weekly technical and content meetings, dedicated account manager.
  • Content support. Optional add-ons for updates, maintenance, and development.
  • Training. Online tutorials, live sessions, and documentation for administrators and users.

Pricing

  • Pricing model. Annual subscription or one-time setup fee with ongoing costs.
  • Cost tiers. Base package includes core features; add-ons for content support and APIs.
  • Example costs. Custom quotes based on specific requirements.
  • Discounts. Available for multi-year contracts or bulk purchases.

Case studies

  • Example implementation. Successful deployments in councils, showcasing improved engagement and digital inclusion.
  • Testimonials. Available upon request, highlighting user satisfaction and effectiveness.

Data and security

  • Data handling. Compliant with GDPR; user-defined retention policies.
  • Security measures. Encryption, access controls, audits, ISO 27001 compliance hosting.
  • Backup and disaster recovery. Daily backups, and robust recovery plans.

Terms and conditions

  • Contract length. Minimum 12 months.
  • Termination clause. 30 days' notice.
  • Data ownership. Clients retain full ownership of content and data.

Additional information

  • Scalability. Supports new features and integrations as needs evolve.
  • Future developments. Roadmap includes AI, enhanced analytics, and mobile integration.
  • Customer references. Available upon request.

Conclusion

The Pop Pop Studio Collaborative Digital Platform is a user-centric, co-produced solution designed to meet the digital needs of councils, NHS, schools, and community organisations. With deep collaboration, accessibility, and long-term support, it ensures your digital vision becomes a reality, reflecting the needs of young people, parent carers, and professionals.

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