the scenario
A parent or carer in Riverside, searching for one thing: when is my green bin collected next?
Search model 13
A different question, no stakes at all
The same system, asked something with no stakes at all. It shouldn’t take the same care — or the same time — as an EHCP or housing question.
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AI search
When is my green bin collected next?
AI-generated answer
Green bin collections run fortnightly. Tell me your postcode and I’ll find your next collection day.
No paragraph, no sources needed — just the one thing actually missing.